Last updated: August 2, 2025
This Privacy Policy describes how Pixel Heart LLC ("we," "us," or "our") collects, uses, and shares information when you use the WLED+ mobile/desktop application ("the App"). By using the App, you agree to the terms and conditions outlined in this Privacy Policy.
When you contact support or submit feedback, we may collect your name and email address. This information is provided voluntarily and is used solely for responding to your inquiries.
We automatically collect technical information to improve app functionality and stability:
The following data is stored locally on your device and is not transmitted to us:
We collect and use information for the following purposes:
We do not sell, trade, or share your personal information with third parties except as described below:
We use Sentry for crash reporting and error tracking. Sentry may store data in the United States and processes data in accordance with their privacy policy. Data is automatically deleted after 90 days. View Sentry's Privacy Policy.
We may disclose your information if required by law, regulation, legal process, or governmental request.
You have the right to:
Under the General Data Protection Regulation (GDPR), EU users have additional rights including data portability and the right to lodge a complaint with a supervisory authority.
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
To exercise any of these rights, please contact us at support@wledplus.com. We will respond to your request within 30 days.
We retain information for the following periods:
You can request deletion of your personal information at any time by contacting us. Upon deletion request, we will remove your data within 30 days unless required to retain it by law.
This app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
We implement industry-standard security measures to protect your information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:
Your continued use of the app after changes become effective constitutes acceptance of the updated policy.
Our app does not respond to Do Not Track signals as there is no uniform standard for handling such signals. However, you can control data collection through your device settings and by contacting us directly.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
We will respond to your inquiry within 30 days. For urgent privacy matters, please include "Privacy Request" in the subject line of your email.